Books on UI design and usability testing

These are books that I have found useful. Jump down this page to a category: Web design, UI design (general), UI design (advanced), Usability testing, eCommerce, General design, Color in design. Or, jump down to the Amazon.com search box.

Web design

Don't Make Me Think: A Common Sense Approach to Web Usability, Steve Krug. A really good book. Lots of good advice and examples. Great for beginners and a good reference for those with experience. He includes his own redesigns to demonstrate his points.

Homepage Usability: 50 Websites Deconstructed, Jakob Nielsen. The authors review many of the Web sites you know and tell what is good and bad. Good guidelines for evaluating your own home page. One technique is to evaluation the space allocated to things like navigation, whitespace and general information. While there are no right percentages is right for each, it's a technique that I've used for years as a way to start talking with clients about what's on the home page.

Designing With Web Standards, Jeffrey Zeldman. When I checked this out at the library, the clerk said "Really, there are Web standards now?" Well, it is a new idea, and this book is a good place to start. "Standards" refers to separating layout from content, using CSS (cascading style sheets), not worrying so much about browser and platform variations, and more.

Information Architecture for the World Wide Web: Designing Large-Scale Web Sites, Lou Rosenfeld & Peter Morville. How to present information for display on the Web. Not about graphics as much as text and overall site organization.

Designing Web Usability, Jakob Nielsen. A good book on Web design.

Writing for the Web C. Kilian. This will help you write better Web copy. The requirements are different from other writing styles.

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UI design, general

Paper Prototyping: Fast and Simple Techniques for Designing and Refining the User Interface, Carolyn Snyder. Paper prototyping can save your project money and time. (Some of our work is featured in the book.)

The Inmates Are Running the Asylum, Alan Cooper. Excellent information on using scenarios (called "personas" here). Also, a discussion of why software is so annoying. Ideas on limiting features appeal to me. (See also Scenario-Based Design, below.) Amazon.com says it's out of print, but you might find a used copy.

The Usability Engineering Lifecycle, Deborah Mayhew. An excellent overview of the process of UI design. It can help you set up a design group or integrate design into your development process.

The Art of Human-Computer Interface Design, Brenda Laurel. A good collection of essays by designers and people in related fields. It's not a new book, and you won't learn how to design a dialog box, but design is more than putting pixels on the screen.

Designing Visual Interfaces, Kevin Mullet & Darrell Sano. The first book to address graphic design and UI design together. It was way overdue.

Designing the User Interface, Ben Shneiderman. A good general purpose UI text.

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UI design (more advanced)

Scenario-based design, John Carroll, ed. Wiley, 1995. Articles about using scenarios in doing UI design. Scenarios are a great way to think things through and make sure everyone has the same assumptions. I reread this book whenever I do a group prototyping or brainstorming session. Amazon.com says it's out of print, but you might find a used copy.

Don't Think of an Elephant, G. Lakoff. Written to convince political progressives that conservatives do a better job of getting their point across. Whichever end of the spectrum you're on, it's a great reading if you're presenting any kind of information. Lakoff talks about listeners and readers having a frame of reference, which is like the mental model that our users have of computer interactions.

Human-Computer Interaction: Toward the Year 2000, Ron Baecker, ed. A large book with research reports on a variety of UI topics. It covers the full range of the field and is a good basic text.

The Media Equation, B. Reeves & C. Nass. Discusses people's tendency to treat computers and other electronic media as they treat people. We've evolved to interact with each other in certain ways, we try to use those methods when we are working with out computers. How well does it work?

Bringing Design to Software, Terry Winograd. About design in all aspects of software design, why we need it and how we can have more of it.

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Usability testing

A Practical Guide to Usability Testing, Joseph S. Dumas & Janice C. Redish. Lots of good tips on testing, from recruiting to evaluating the results.

Usability Engineering, Jakob Nielsen. Learn to do your own usability testing.

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eCommerce

Why We Buy: The Science of Shopping, Paco Underhill. Mostly relates to physical stores, but some ideas relate to eCommerce. In particular, I like the idea of a "transition zone." In a store, it lets you walk in without being bombarded by signs and merchandise; online, it's a home page that helps you get oriented to the site rather than making you wade through tons of stuff on the first page.

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General design

The Design of Everyday Things, Donald Norman. Design is everywhere, but sometimes people don't pay attention when they make things. Ever walk up to a set of doors and been unable to open them? Then you'll appreciate this book. (Out of print, but still available.)

A Pattern Language, Christopher Alexander. A book about architecture, but easily adaptable to other disciplines, and good reading. "Patterns" are easily recognizable problems with reusable solutions.

Visual Explanations, The Visual Display of Quantitative Information, and Envisioning Information, Edward Tufte. Beautiful books on presenting information in general. Not specific to UI design, but you'll learn a lot and enjoy reading them.

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Color in design

Interaction of Color Josef Albers. I believe this was meant as a teacher's manual, but it's good to read what Albers wrote about his ideas on color. Read more about Albers and how to use his ideas in UI design.

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