Web Navigation:
Resolving Conflicts between the Desktop and the Web
A CHI 98 Workshop
Carola Fellenz, Jarmo Parkkinen and Hal Shubin

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This paper summarizes a workshop at CHI98 that focused on navigational problems caused by differences in navigational models between the desktop and the Web. The goal of this workshop was to identify usability problems encountered when users move from the "traditional" desktop to the Web and to identify ways to minimize transfer-learning problems between the two platforms.Workshop papers will soon be available online.

The major outcome of the workshop was the classification of Web usage. We developed three categories: browsing, performing transactions and running applications. Each type of usage has its own characteristics and design requirements.

In addition, we identified a category of application that interacts directly with the Internet, without needing a browser as an intermediary. We called these Net applications.

Introduction: from the desktop metaphor to the page metaphor
Classification of Web usage: laying out the categories
Browsing: a description of the most familiar Web task
Performing transactions: it's more complicated when you buy something
Web applications: some applications belong in browsers
Net applications: some applications do not belong in browsers
Future work, participants etc.: what's next? who was involved?