Make the switch from Intercom today, and level up your possibilities.


Provide your customers with truly holistic experience –across all communication channels, personalized and just-in-time... All that with a transparent pricing & predictable billing.
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Join the group of clients satisfied with
the switch

See what customers have said of switching to User.com.
"We were using Intercom, but with not so typical automations, mostly for behavioral emailings, but we decided to switch because of how they were treating their customers. We wanted to have chat support, behavioral campaigns, and more, all in one place, so I spent weeks and did a hell of research to find the best tool. As far as I can tell, we made the right decision choosing User.com."
Maros Kortis
Chief Marketing Officer, Mangools
“Compared to Intercom, all these tools are in one place and interact very well with each other so you don’t need to set up 3rd party apps — User.com has their own ecosystem so it’s very easy to interconnect your data and build pretty crazy things with it together.”
Kyrylo Taranenko
Marketing Manager, TimeliinesAI
“There were no capabilities to assign agents, and everything was not nearly as clear. For the sales team, the data has become richer with all the needed information to enable a better understanding of potential leads.”
Sahith Krishna
Head of Inbound Marketing, Exotel
"At Hunch we started with Intercom at the early startup stage but decided to switch to User.com as we were growing – we were looking for an all-in-one solution for marketing campaigns, automation, and advanced user tracking. We value User.com, especially as a partner, not a tool. And we like their pricing system – they don't "punish" businesses for growing."
Filip Mateković
Head of Marketing, Hunchads
"We were using Intercom in the past, and while we loved to work on the platform, the pricing was a significant drawback, so we decided to switch to User.com. Now that we’re customers, I’ve found your support amazing and one of the best I’ve experienced from a product team."
Tomás Nápoles
Head Of Customer Success, Pushnews
“When Intercom raised the price more than threefold almost overnight, we could no longer go with it. With User.com we kept the features we needed and gained access to additional tools that we’d love to test out and implement in the future.”
Rafael Hasson
CEO & Founder, ConnectPlug
Fully Customizable

Turn basic actions into useful data

Take your data to another level and trigger automation processes based on user behavior. Use automatic chats to gather further contact info from guests after multiple visits.
Filter, export, and drilldown on the data quickly
Save, schedule, and automate reports to your inbox
Connect the tools you already use with 100+ integrations
Keep Your Features

Keep Intercom features you love

Start tracking anonymous visitors on their very first-page visit. Analyze their behavior and convert them into customers.
Live Chat & Conversation - Send chat messages to visitors and manage all communication from one inbox.
User Tracking - Collect detailed information about people visiting your website to segment, personalize messages and react just in time.
Customized Chatbot - Create your very own chatbot and involve him in user support, lead generation and scheduling meetings.
Additional Benefits

… and gain additional ones to drive your business

See real-time data and all the historical interactions a customer has had with your company — all data about behavior, events, cookies, and browser in one place.
Omnichannel Messaging - Reach out to customers the way they like. Run email, web push, in-app notifications, SMS or phone campaigns.
Easy-To-Create Automations - Automate a lot more than conversations. With the library of predefined automation templates you can quickly automate a bulk of marketing, sales and support activities.
Ticketing System - Resolve issues quickly and with maximum convenience. Manage the whole process of problem resolution from one place and let automate the issue reporting process.

Grow your business successfully

Don't waste time on repetitive tasks. Let automations handle it.
✔ GDPR & CCPA-compliant  ✔ Dedicated Customer Support
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Standard Features

See what comes standard in User.com

Interested in giving it a go, but worried about losing all your data?

Easy Data Migration

Learn how to do it step-by-step here. We’ve also prepared Intercom-to-User.com dictionary to help you switch smoothly.

Unlimited Agent Seats

We don’t penalize you for developing your business. Add new chat support agents as your business grow for no extra cost.

Features In One App

Live chat, Knowledge base and Ticketing system in every pricing plan. Replace a number of different apps with an all-in-one platform.

Email for all businesses

Send lead nurturing, onboarding or ecommerce emails. Regardless of your of business model your emails always hit the right target with the proper content.

Opens, clicks and unsubscribes

See who opens, clicks and unsubscribes from your emails. All this information is visible in user-profiles and can be used as a trigger for further automations.

Drag & Drop Builder

All you need to create email structure is to drag appropriate sections onto the canvas.

Grow your business automatically

Don't waste time on repetitive tasks. Let automations handle it.
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