Interaction Design home page. User experience design consulting for Web apps and hardware products.
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We help you create a great user experience for your product: Customer research and usability studies uncover user needs, quick prototyping helps ideas come to life, analysis of your business requirements and a well-tested design process complete the picture to create a great user experience.

Our consulting portfolio is deep and broad, with some of the first Web applications, and apps in product categories from e-commerce to cooking to medical products and beyond.

Customer research is the foundation of good design. We've learned about needed features, as well as features that were just not worth building – it's always worthwhile to listen to your users.

Design process  With a proven design process, we uncover requirements, run design workshops, create prototypes quickly, run usability studies with real users, and deliver a great design.

A recent client said, "I never believed it would be so hard. I never thought people would have used it this way."


The Usability Lessons blog  
Commenting UI -- click to read the blog post A design blog: Observations from usability studies, plus thoughts about design in the real world.

Recent posts include: Assistive devices to help with hearing and vision loss, and watching someone climb up a city bus.

Selected consulting projects

Thumbnail of a persona   Thumbnail of WorldPay report page   Early order form design

Let's talk  How can we help you improve your user experience? Contact us about user interface design, Group Design Workshops and customer research.