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Uma, your AI copilot integrated into User.com

Turn intention into action. In seconds.
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Explore prompts

Say what you want.
Uma does it.

Creating a campaign, segmenting an audience, scheduling a follow-up…
All essential tasks, but often time-consuming.

With Uma, all you need is to simply express what you want to achieve, and the action is carried out automatically.

Your ideas turn into ready-to-execute workflows in just seconds.
Zero complexity
Zero wasted time
100% productivity
Uma turns your intentions into concrete actions.
Instantly.

A human-driven AI, built for teams

Your expertise, amplified

Uma is not here to replace your skills. It multiplies their impact

A copilot that saves you time

Uma supports you at every step, helping you accelerate your marketing projects

An assistant that boosts performance

Uma enhances your daily actions, without ever taking your place

An AI that works with you

Uma is designed to support teams, not replace them

JOIN THOUSANDS OF TEAMS AUTOMATING THEIR WORKFLOWS

At every stage of the customer journey, Uma is there

From prospecting to retention, Uma simplifies every marketing interaction

Identify your best prospects

Automatically segment your audiences and target the ones that really matter

Create messages that convert

With a simple request, Uma generates personalized, high-impact sequences to boost your sales

Keep your customers engaged

Trigger automated follow-ups at the right moment to strengthen loyalty and retention

Manage all your channels in one click

Email, SMS, push, WhatsApp or chat: Uma orchestrates your campaigns effortlessly

Analyze and optimize performance

Uma interprets your results and provides concrete recommendations to continuously improve

Request a demo →
Explore prompts

Real-world use cases, tailored to each industry

Uma adapts to your business needs with a single request

Retail / Fashion

B2B / SaaS

Transport / Travel

Education / Nonprofits
Healthcare / Services
Travel / Leisure

Automatically re-engage customers who abandon their cart and encourage them to finalize their purchase with a multichannel sequence

Ask “Follow up on abandoned carts with a promo code” and Uma does it

Accelerate inbound lead activation by creating full nurturing flows without technical setup

Ask “Create a 3-week nurturing flow for my inbound leads” and Uma does it.

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Re-engage registrants who haven’t confirmed attendance and maximize participation with automated reminders

Ask “Send a reminder to registrants who haven’t confirmed attendance” and Uma does it

Improve retention and engagement by sending targeted reminders to students or members

Ask “Remind enrolled students to complete their application before the semester starts” and Uma does it

Instantly identify precise segments in your contact database to prepare upcoming campaigns

Ask “Show me contacts located in Paris, aged 25 to 35, for my next campaign” and Uma does it

Build customer loyalty after a trip by automatically sending personalized offers

Ask “Send a special offer to customers whose trip ended 30 days ago” and Uma does it.

Explore prompts

Discover how Uma turns simple prompts into powerful marketing actions

Identify your best prospects

Prompt: Show me the leads with a score higher than 80

Uma response Segment created: 184 contacts. Ready for a targeted campaign

Create messages that convert

Prompt: Write a re-engagement email for customers inactive for 30 days

Uma response Email generated: 1 subject line + 3 text variations with CTA. Do you want to preview?

Keep your customers engaged

Prompt: Schedule an automatic follow-up 7 days after purchase

Uma response Email + push sequence created for D+7. Do you want to activate it?

Manage all your channels in one click

Prompt:Launch a -20% promo on email, SMS, and WhatsApp

Uma response Multichannel campaign ready: Email + SMS + WhatsApp. Do you want to send it?

Analyze and optimize your performance

Prompt:Analyze my latest newsletter campaign

Uma responseResults: 38% opens, 12% clicks. Recommendation: test a send at 10 a.m.

See what comes standard in User.com
More than Uma: discover the intelligent tools that simplify your work, personalize customer journeys, and boost your performance.
All GDPR-compliant by design.

Product Recommendations

Serve dynamic product blocks across web and campaigns: bestsellers, recently viewed, category-based or complementary items – powered by your catalog and user behavior.

Dynamic Content for Each Audience

Personalize messages per segment with snippet tags and rule-based blocks (here I mean send code and HTML blocks) across email, web, WhatsApp, push, in-app and SMS.

Behavioral Segmentation

Build real-time segments from events, attributes and purchase history. Trigger journeys the moment a user matches your conditions.

Journey Orchestration

Automate multi-channel flows with delays and frequency limits – keep communication timely, consistent.

Ready to test the innovation that’s revolutionizing User.com: Uma, your AI copilot?

Schedule a personalized demo and see how your natural-language intentions instantly turn into campaigns, segments and workflows ready to activate.
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Faster Customer Support

Solve customer questions quicker

With AI enhanced conversation responses, you can answer detailed customer questions much faster.

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Can you tell me how do I set up User.com as an integration with another system?
                                                                           



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Higher Customer Satisfaction

Increase your CSAT + NPS

Enable your customers with a highly adaptable chat tech powered by GPT, and automate communication with your customers - give highly personalised and instant on demand answers faster.

Faster Customer Resolutions, 24-7

Let AI Chat take over and answer your support needs

Move your support team to something more important.

See it in action
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