One inbox for every conversation

Manage and respond to all customer interactions across every channel – from one unified place
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Why Sales Inbox?

Keep control of all your communications in one central hub. Whether your customers reach out by email, chat, mobile app, Messenger, or API – everything lands in a single inbox, ready for your team to respond.
Simplify communication by unifying multiple channels
Assign and track conversations for better collaboration
Automate repetitive follow-ups and save time
Always know who your customer is with full profile context

Empower your sales team with clarity, speed, and context in every customer interaction

Discover the benefits

Clarity

All conversations in one place, no more switching tabs

Efficiency

Automate tasks and free your team’s time

Control

Assign, filter, and track discussions with ease

Context

Full user profiles always at hand

Collaboration

Keep teams aligned with shared notes and statuses

Flexibility

Support email, chat, mobile app, Messenger, and API from one hub

All the tools sales teams need to centralize conversations and close deals faster

Explore Key Features

Classic Inbox

Centralize all incoming messages from email, chat, mobile app, Messenger, and API in one place

Connected Inboxes

Import your Gmail contacts or connect any email server via IMAP for seamless sync

Automation

Trigger automatic messages based on user replies or behavior

Assignment & Status

Assign conversations to the right agent, set statuses, and track workload with ease

Channel-Based Filtering

Filter conversations by communication channel for faster prioritization

Comprehensive Messaging Options

Reply with messages, add internal notes, use templates, attach files, drop in emojis, or share knowledge base articles – all without leaving the inbox

Detailed User Profiles

Access every customer detail in the sidebar – from company info to full conversation history
See it in action
Standard Features

See what comes standard in User.com

Manage deals, conversations, and follow-ups in one place

Pipeline View

Visualize and manage your deals with a clear pipeline interface.

Sales Inbox

Centralize all prospect and customer communications across channels.

Tasks & Reminders

Stay on top of follow-ups and never miss a deal opportunity.

Scheduler

Book meetings effortlessly and sync calendars with prospects.

Automation Workflows

Automate follow-ups and repetitive tasks to scale your sales process.

Unified Customer Profiles

Every email, chat, or other activity is linked to a single source of truth.

Grow your business automatically

Don't waste time on repetitive tasks. Let automations handle it.
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