Sarbacane becomes Positive User
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Woodpecker

Connect your cold email outreach to your CRM. Link Woodpecker and Positive User through Zapier to add CRM contacts to cold email campaigns, react when prospects reply or show interest, and handle bounces, opt-outs, and blacklists automatically. Every outreach signal feeds back into Positive User so your sales and marketing teams always know where each prospect stands.

Cold Outreach and CRM, Working as One

Add CRM Contacts to Outreach Campaigns Automatically

A new contact enters Positive User through a form, an import, or a deal creation. Zapier picks up the trigger and adds them as a prospect in a Woodpecker campaign with their name, email, and any custom fields you map. Your sales team doesn’t need to export lists or manually add prospects. The moment a lead enters the CRM, the outreach begins.

React to Every Prospect Signal in Real Time

Woodpecker tracks everything that happens with your cold emails: opens, clicks, replies, interest marks, “maybe later” signals, “not interested” flags, bounces, invalid addresses, opt-outs, and autoreplies. Each of these events can trigger a Zapier action in Positive User. A prospect replies? Update their contact status and alert the sales rep. Marked as interested? Create a deal. Email bounced? Tag the contact and stop further automations. Your CRM reflects the real state of every outreach conversation.

Keep Your Lists Clean Across Both Platforms

When Woodpecker detects a bounce, an invalid address, or an opt-out, Zapier can mirror that status in Positive User: apply a “bounced” or “opt-out” tag, update an attribute, or fire an event. When you blacklist a domain in Woodpecker, the same signal can stop automations for contacts at that domain in Positive User. Your outreach hygiene and your CRM hygiene stay aligned without manual cleanup.

Get ready fast

Three simple steps to get started

1

Connect Both Accounts in Zapier

Log into Zapier and create a new Zap. Select Woodpecker as one app and "User.com" as the other. Authorize both accounts.

2

Choose Your Direction and Workflow

For Positive User → Woodpecker: use triggers like "New User," "New Deal," or "New Event" paired with actions like "Create/Update Prospect in Campaign." For Woodpecker → Positive User: use triggers like "Prospect Replied," "Prospect Interested," "Email Bounced," or "Prospect Opted Out" paired with actions like "Create/Update User" or "Create Event."

3

Map Fields, Test, and Activate

Map Positive User contact attributes to Woodpecker prospect fields (or the reverse). Run a test to verify the prospect is added or the contact is updated. Turn on the Zap.

FAQ

Frequently Asked Questions

Do I need coding skills to set this up?
No. The entire integration is configured through Zapier’s visual interface. No code required.

What Woodpecker triggers are available on Zapier?
Woodpecker offers a very granular set of triggers: Email Sent, Email Opened, Link Clicked, Prospect Replied, Secondary Reply, Prospect Interested, Prospect Maybe Later, Prospect Not Interested, Prospect Blacklisted, Email Bounced, Invalid Email Address, Prospect Opted Out, Autoreplied, Campaign Completed, Prospect Created or Updated, Manual Task Created, Manual Task Done, and Manual Task Ignored. Most are instant (webhook-based).

How does the “Prospect Interested” trigger work?
In Woodpecker, when a prospect replies, an agent manually marks the reply as “Interested,” “Maybe Later,” or “Not Interested.” Each of these statuses has its own Zapier trigger. When a prospect is marked as “Interested,” Zapier fires the trigger instantly, and you can create a deal in Positive User, apply a hot-lead tag, or notify the sales team.

How does Woodpecker compare to Positive User’s built-in email?
Positive User’s email system is designed for marketing automation: newsletters, drip campaigns, behavioral triggers, and transactional messages sent to known contacts. Woodpecker is a cold email tool designed for B2B outbound prospecting: sending personalized first-touch emails to people who have never interacted with you. The two tools serve different stages of the funnel. Use Woodpecker for cold outreach and Positive User for everything that comes after.

What is Woodpecker?
Woodpecker is a B2B cold email and sales automation platform. It sends personalized cold emails and follow-up sequences from your own mailbox, detects replies automatically (stopping follow-ups when a prospect responds), and tracks opens, clicks, and interest levels. It is designed for outbound sales teams following the Predictable Revenue methodology.

Is the data GDPR-compliant?
Woodpecker (a Polish company), Zapier, and Positive User all offer GDPR compliance tools. Woodpecker includes opt-out handling and blacklist management. Make sure your cold outreach complies with applicable regulations (GDPR legitimate interest, CAN-SPAM, etc.) and that your Positive User consent management settings reflect the data source. Zapier is SOC 2 compliant and provides a GDPR data processing addendum.