Sarbacane becomes Positive User
Contacts

Your contact lists for all your marketing actions

A proper strategy is essential to ensure the performance of your campaigns. With Positive User, add as many contacts as you want, manage your marketing contact lists and target your audiences using tags, lists, and segments. One place to store, organize, and understand every customer’s interaction history.

Woman working on a laptop at a table with a glass of drink in an orange-walled office space.Close-up of a man with short hair and beard looking thoughtfully to the side indoors.
User interface showing a contact list with names, emails, phone numbers, and management options.

Trusted by +15,000 marketing teams

Logo Cyber Folks
Logo Respo
Logo Somfy
Logo Bricomarché
Logo LG
Logo Respo
Logo Somfy
Logo Bricomarché
Logo LG
Logo Cyber Folks
Logo Somfy
Logo Bricomarché
Logo LG
Logo Cyber Folks
Logo Respo
Logo Bricomarché
Logo LG
Logo Cyber Folks
Logo Respo
Logo Somfy
Aucun élément trouvé...

Nous n’avons trouvé aucun élément pour cette collection.

4.8 Truspilot Reviews

Manage your contact lists efficiently

Import, organize, and synchronize your data to create a centralized customer database that goes beyond simple lists.

Smiling young professional woman with glasses and curly hair, leaning on a red railing in a bright, modern office setting.

Import and centralize contacts

Upload your database via CSV contact import directly into contact lists or apply tags instantly. Migrate easily, map custom fields, and consolidate sources for seamless audience creation.

Segment your recipients

Move beyond simple grouping. Positive User offers Tags, Contact Lists, and Segments for powerful marketing segmentation and audience creation.

Target and personalize your campaigns

Leverage behavior-based segmentation and advanced filtering to ensure your messages are personalized and perfectly timed for maximum conversion.

Increase the performance of your actions

Maintain data quality and compliance with list cleaning, double opt-in, and automatic unsubscribe management to focus your efforts on a qualified list.

Save your contacts and manage your sendings

Import an unlimited number of contacts

Add as many contacts as you want. Import an Excel file (CSV contact import), add them via manual entry, or use automations. You can apply a specific contact list or tag upon upload.

Person typing on a laptop with #NewLeads tag and Excel file icon showing 500,000+ contacts.

Synchronize your contacts from your tools

Automate the addition and update of recipients. You can integrate platforms via contact API and contact webhooks for efficient CRM sync and real-time synchronization of data (e.g., Salesforce, Shopify).

Office with four people working at desks and logos of User, Salesforce, Slack, and Shopify displayed.

Edit your contacts once

Create, complete, and edit your contacts in one place. Modifications made to a contact profile are automatically synchronized on all the contact lists and segments they belong to.

Smiling man with folded arms near contact info and labeled buttons: Newsletter, VIP, Sales.
Try for free

Smart tools to qualify your databases

Automatic deletion of duplicates

Positive User detects and deletes the duplicate email addresses of your contacts in your database. Save time and money with clean data.

Qualify with tags and lead scoring

Use Tags for flexible labeling (e.g., “VIP”, “Cold Lead”) and lead scoring to assess user value. These tools enrich your contact database, allowing you to identify a qualified list instantly.

Lead score gauge with tags labeled VIP, Cold Lead, and High-Interest around a speedometer graphic.

Public & private lists

Use Public lists for subscriptions and Private lists for internal needs. Simplify GDPR compliance, double opt-in, and consent management by letting users control their preferences.

Three rounded toggle switches labeled Newsletter on, VIP off, and Sales on with colored user icons.

Target your contacts to improve the performance of your campaigns

Advanced behavioral segmentation

Use segments that update automatically using behavior-based segmentation. Leverage RFM segmentation and geographic segmentation to target users based on actions, not just static data.

Diagram showing three people assigned to the location Germany: Alexander Schmidt, Lucas Fischer, and Jane Doe.

Precise subscription management

Use Contact Lists specifically for marketing targeting and opt-in management. Each list has a unique unsubscribe link, allowing users to manage preferences without opting out of your entire contact database.

Email subscription management interface with toggles for newsletter and product updates and confirm email button.
Customer review

Trusted by fast-growing teams

“Thanks to Positive User, we not only significantly expanded our audience base, but also streamlined communication and automated many tasks that previously consumed a lot of time. This tool truly supports our sales and digital strategy.”

Somfy, Equipo de E-commerce de Somfy
Read the full customer story
All our features

You may be interested by these features

Automation

Turn repetitive tasks into efficient workflows

Busy city street with people crossing a crosswalk and text bubbles greeting Andrea, Hanna, and Martin.

Campaigns

Reach your audience everywhere with multichannel campaigns

Two men discussing something on a laptop at a table in a busy, modern office space.

Studio

Personalize your messages on every channel

Data

Make informed decisions based on reliable data

Website experience

Turn every visit into engagement with personalized journeys

Four diverse call center workers collaborate at desks with laptops and charts in an open office.

Analytics

Analyze and optimize each step from action to revenue

Loyalty

Build lasting relationships with your customers

Hands typing on a laptop with an alert saying Hot Prospect Detected and Start Sales Outreach.

Sales

Turn strangers into loyal customers

Young woman with curly hair wearing headset and speaking while looking at a laptop screen.

Customer service

Deliver fast, reliable and human-first support

Smiling woman in office blazer using phone at desk with laptop, cup, and plants nearby.

User AI

Make informed decisions based on reliable data

Open

Try a smarter way to manage and grow your contact lists

Join the 100,000 professionals who already trust User.com to power their growth.

FAQ

Frequently Asked Questions

What is a contact list in marketing?

A contact list is a collection of customer or prospect information, such as email addresses and phone numbers, used to send targeted campaigns.

What is the difference between Tags, Segments, and Lists?

Tags are labels for categorization. Segments are dynamic groups based on behavioral segmentation. Contact lists are static groups used primarily for audience creation and subscriptions.

How do I create a contact list?

You can create a contact list by importing data from a file, syncing with Positive User, or adding contacts manually into the platform.

Can I import my contacts from Excel or CSV?

Yes. Positive User allows you to import contacts from Excel, CSV, TXT, and other common file formats, so your lists are always up to date.

How do I remove duplicate contacts?

Duplicate contacts can be automatically detected and deleted within Positive User to keep your database clean and reliable.

How do I manage unsubscribes?

Positive User uses Contact Lists to handle opt-in and unsubscribes granularly. A user can leave a specific newsletter list without being removed from your entire contact database.

Can I sync my CRM contacts?

Yes. Use CRM sync, contact API, or contact webhooks to ensure your centralized customer database reflects real-time synchronization of all user data.

How do I personalize campaigns with contacts?

By using fields such as name, location, or purchase history, you can personalize messages to increase engagement and conversions.