The next generation of Sarbacane
If you’re looking for Sarbacane, you’re in the right place.
Positive User is simply the new name for Sarbacane, an evolution of the same trusted platform. It builds on Sarbacane’s 20+ years of proven expertise and thousands of satisfied customers, adding powerful features for modern marketing teams.
If you already use Sarbacane, nothing changes for you today. This evolution introduces a new platform alongside Sarbacane, offering additional possibilities for teams who want to go further.
Introducing Positive User
Manage & segment contacts
Make informed decisions based on reliable data. Eliminate guesswork from your strategy by unifying your tools, giving you a single source of truth to fuel your business growth.
Omnichannel marketing campaigns
Reach your audience everywhere. Cut through the noise by delivering the right message at the perfect time, ensuring your brand resonates on every single channel.
Automate your customer journey
Turn repetitive tasks into smart workflows. Get hours back in your day while our system handles the manual work in the background.
Visual Brand Management
Personalize every message on every channel. Create professional, on-brand designs in minutes — no designer needed.
Get real-time insights
Optimize every step from click to revenue. Spot the gaps in your funnel and make smarter moves with real-time data.
Personalized on-site experience
Turn every visit into a personalized journey. Show each visitor content that fits their needs — and watch browsers become buyers.
Are you a Sarbacane customer?
Sarbacane remains a powerful and reliable marketing suite, and you are free to continue using it for as long as it fits your needs.
Access your account as usual with no changes. Your data, settings, and pricing remain the same.
Browse guides, tutorials, and other resources anytime. Find answers quickly to get the most out of Sarbacane.
Get support from the same trusted teams. Reach us via email or phone whenever you need help.
Do you want to know more about Positive User?
Frequently Asked Questions
Does Positive User replace Sarbacane?
Positive User represents the next evolution of the Sarbacane solution. Existing Sarbacane customers continue using their current application without any changes. Positive User introduces new capabilities and is progressively becoming the experience offered to new users.
Is Sarbacane still existing?
Yes, Positive User is the new version of Sarbacane but if you already have an account, you continue to access the same application under the same conditions.
I typed sarbacane.com and ended up here. Why?
Sarbacane.com now redirects to User.com, the new emailing and customer engagement platform of Positive and the new generation of Sarbacane. The redirect only affects the website, not your Sarbacane account.
I wanted to create a Sarbacane account and landed in Positive User, why?
Sarbacane has evolved over time and Positive User is now the new version of the platform. New customers are invited to start directly with Positive User.
Does this mean Sarbacane is discontinued?
No. Sarbacane is not discontinued. It continues to exist and be fully supported, under a new commercial name.
How do I log into my Sarbacane account?
You can still access your current Sarbacane account by clicking here.
If I want to switch to Positive User, what happens to my Sarbacane data?
Nothing changes unless you choose to move. Your Sarbacane data remains safe and unchanged. Migration options will be communicated at a later stage.
Can I try Positive User without leaving Sarbacane?
Yes. You can explore Positive User independently by creating a separate account. This gives you access to a 7-day free trial, and your current Sarbacane account is not affected in any way.