Sarbacane becomes Positive User

Stop rebuilding your stack for every new client

Every time a new client comes in, the same conversation happens. Which tools do they use? What integrates with what? Who has access to what? Positive User gives your agency one platform to run every client's marketing, with separate workspaces, shared resources, and a full omnichannel stack that works out of the box.

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Trusted by +15,000 marketing teams

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4.8 Truspilot Reviews

What changes when every client lives in the same place

You're managing eight clients across four different tools. One client is on Mailchimp, another on HubSpot, a third wants WhatsApp campaigns you can't deliver. Your team switches context a dozen times a day. Reporting takes half a Friday. And when a client asks why their open rates dropped, nobody has a clear answer because the data sits in three different places. Positive User was built for exactly this. One platform, every client, full control.

One account. Every client. No context-switching.

Each client gets their own workspace with their own contacts, campaigns, automations, and brand assets. Your team works across all of them from a single login. No password sharing, no separate subscriptions, no end-of-month invoice chaos.

Deliver campaigns your clients can't build themselves

Email, SMS, WhatsApp, push notifications, live chat, and in-app messaging: all available from the same platform. When a client asks for an omnichannel campaign, you say yes. And you deliver it without stitching together three different tools.

Give clients access without losing control

You decide what each client can see and do. They can review their campaigns, access their reports, and manage their own contacts if you want them to. Or you keep full control and they just see results. The permissions are yours to configure.

Prove your value with clear reporting

Real-time dashboards show campaign performance, engagement metrics, and conversion data for every client. When the monthly review comes around, you walk in with numbers. Your clients see the impact of the work. The relationship gets stronger.

Everything your clients need, delivered from one place

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Full omnichannel campaigns, not just email

Most agencies are still leading with email alone. Positive User lets you offer your clients coordinated campaigns across email, SMS, WhatsApp, and push from a single workflow. That's a conversation your competitors probably aren't having yet.

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Automation that runs between your team's interventions

Set up lead nurturing sequences, onboarding flows, and re-engagement campaigns for your clients once. Positive User runs them automatically. Your team focuses on strategy and new briefs, not on manually triggering sends every week.

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Lead generation that feeds the pipeline

For clients who need to grow their contact base, Positive User's lead capture tools, landing pages, pop-ups, and widgets, integrate directly into their automations. A lead comes in, a sequence starts, a salesperson gets an alert. The whole flow runs without manual handoffs.

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A CDP your clients didn't know they needed

Most of your clients have customer data scattered across their CRM, their e-commerce platform, and their email tool. Positive User unifies it into a single contact profile. That's a conversation that changes how they think about their marketing, and positions your agency as the one who made it happen.

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Campaign templates that scale across clients

Build a master template library that your team can adapt for each client's brand. Consistent quality, faster turnaround, and less time spent starting from scratch every time a new brief lands.

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What agencies use Positive User for

Multi-channel campaign launches for clients

An e-commerce client launching a new product line. A B2B client running a webinar series. A retail brand with a seasonal promotion. Positive User handles the campaign build, the automation logic, the channel coordination, and the reporting, from a single interface.

Lead generation and nurturing programs

The Webinar Registration Multi-channel Campaign and Lead Magnet Landing Page use cases are built for exactly this. A client wants to fill a webinar or grow their list. You build the capture page, set up the nurture sequence, and hand them a pipeline. They see results. You retain the account.

Facebook Lead Ads to Sales Automation

A client runs lead generation on Facebook. Positive User picks up every lead automatically, pushes it into the right pipeline, and triggers the follow-up sequence without anyone touching it manually. Your client's sales team works faster. Your agency gets the credit.

B2B sales support for clients

The B2B Call-Back Widget with Agent Assignment gets qualified prospects to the right person at the right time. For clients with sales teams, this alone can change their conversion rates from inbound traffic.

Ongoing retention and loyalty programs

For clients who want to reduce churn and increase lifetime value, Positive User's automation layer handles the communication. Milestone celebrations, reactivation sequences, satisfaction surveys: all set up once, all running on autopilot.

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Customer review

Trusted by fast growing teams

“Thanks to Positive User, we not only significantly expanded our audience base, but also streamlined communication and automated many tasks that previously consumed a lot of time. This tool truly supports our sales and digital strategy.”

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Read the full customer story

Your clients measure you by results, not by the tools you use.

Agencies using Positive User deliver faster, offer more channels, and retain clients longer. One platform to manage everything means less time on operations and more time on the work that actually grows your clients' businesses.

FAQ

Frequently Asked Questions

How does Positive User work for agencies managing multiple clients?

Each client gets a separate workspace with their own contacts, campaigns, automations, and brand assets. Your team accesses all of them from a single account. You control which team members work on which clients and what permissions each client has if you give them direct access.

Can I give clients access to their own workspace without exposing other clients' data?

Yes. Workspaces are fully isolated. A client who logs in sees only their own data. You configure exactly what they can view or edit. Most agencies keep campaign management in-house and share reporting access only.

Can I assign specific team members to specific client accounts?

Yes. Positive User lets you manage access rights per team member. A junior account manager can work on a defined set of clients without seeing the rest of your portfolio. A senior strategist can have broader access. You set the boundaries, and they stay in place.

Does Positive User support white-label reporting for clients?

Yes. Dashboards and reports can be configured to show your clients their performance data in a clean, professional format. You present the results, your agency presents the value.

What channels can I offer my clients through Positive User?

Email, SMS, WhatsApp, push notifications, live chat, in-app messaging, and mobile wallet. All from a single platform. You can offer clients a genuine omnichannel program without managing separate tools for each channel.

How does lead generation work for agency clients?

Positive User includes landing pages, pop-up widgets, and lead capture forms that connect directly to automation workflows. A prospect fills out a form, a nurture sequence starts, and the right person on the client's team gets notified. The whole pipeline runs automatically.

Can Positive User integrate with tools my clients already use?

Yes. Positive User connects with CRM platforms, e-commerce systems, analytics tools, and other marketing software via native integrations and API. If a client has an existing stack, we fit into it.

How long does it take to onboard a new client?

A new workspace can be set up in under an hour. Pre-built automation templates mean you can have a client's first workflows running the same day. No developer required on either side.

Is client data secure and GDPR-compliant?

Yes. Positive User is fully GDPR-compliant. Each client's data is processed securely and kept isolated from other workspaces. You manage your clients' data with confidence, and so can they.