CallPage
Your website visitors are calling. Make sure every call counts. Connect CallPage to Positive User through Zapier and turn each phone interaction into an actionable contact profile. New calls, missed calls, scheduled callbacks, completed conversations, and meeting bookings: every event flows into Positive User in real time.
Capture Every Phone Lead in Your CRM
Create Contacts From Every Call Event
CallPage captures visitor phone numbers and triggers callbacks in seconds. With Zapier, each call event is pushed to Positive User the moment it happens. A new call, a completed conversation, a missed connection, or a scheduled callback all become contact records with caller details automatically attached.
React Differently to Different Call Outcomes
Not all calls end the same way. A completed call might trigger a follow-up email sequence. A missed call might alert your team to call back immediately. A cancelled meeting might launch a re-engagement automation. CallPage offers granular triggers for each call outcome, so your Positive User workflows can respond to exactly what happened.
Enrich Contact Profiles With Call Data
CallPage passes more than just a phone number. Depending on the event, you get the caller's name, phone number, email (if provided), the widget they used, call duration, call status, and meeting details. All of this can be mapped to Positive User contact attributes, giving your sales team a complete picture before the next interaction.
Three simple steps to get started
Connect CallPage and Positive User in Zapier
Log into Zapier and create a new Zap. Select CallPage as the trigger app and "User.com" as the action app. Authorize both accounts. In CallPage, you can also initiate the connection from the Integrations section of your dashboard.
Choose Your Trigger and Action
Select a CallPage trigger (e.g., "Call Event") and pick the specific event to listen for: New Call, Call Completed, Call Missed, Call Scheduled, Meeting New, Meeting Changed, Meeting Cancelled, New Message, or Data Added. Then choose a Positive User action: "Create/Update User," "Create/Update Company," "Create/Update Deal," or "Create Event."
Map Fields, Test, and Activate
Map CallPage data (caller name, phone number, email, call status) to Positive User contact attributes. Select a test record from your CallPage dashboard to verify the data flows correctly. Publish the Zap.
Popular implementation guides
- How to Integrate User.com With CallPage via Zapier: Step-by-step walkthrough with screenshots from CallPage's help center, covering the full Zapier setup from trigger to published Zap. Read Guide →
- How to Integrate With Zapier: Complete walkthrough of connecting Positive User to Zapier: authentication, triggers, actions, and field mapping. Read Guide →
- What Are Events and How to Create Them: Define custom events in Positive User (like "call_completed" or "callback_missed") that CallPage interactions can trigger through Zapier. View Tutorial →
- Automation Workflows: Set up automations inside Positive User that fire the moment a new phone lead arrives from CallPage. View Tutorial →
- Attributes: Understand all available contact attributes so you can map CallPage call data (phone number, call status, duration) to the right fields. View Tutorial →
- Slack Integration: Combine CallPage call alerts with Slack notifications so your team gets pinged the moment a lead calls or a callback is missed. View Tutorial →
Frequently Asked Questions
Do I need coding skills to set this up?
No. The entire integration is configured through Zapier's visual interface. You select triggers, map fields, and activate. No code required.
What CallPage triggers are available?
CallPage offers a rich set of call event triggers on Zapier: New Call, New Message, Call Completed, Call Missed, Call Scheduled, Data Added, Meeting New, Meeting Changed, and Meeting Cancelled. You select which event should start each Zap.
What data does CallPage send to Positive User?
Depending on the event, CallPage can pass the caller's phone number, name, email (if collected), the CallPage widget used, call status, call duration, and meeting details. All of these fields are available for mapping to Positive User contact attributes inside the Zap editor.
Can I create separate Zaps for different call outcomes?
Yes. This is the recommended approach. Create one Zap for completed calls (trigger a thank-you email), another for missed calls (alert the sales team), and a third for cancelled meetings (launch a re-engagement automation). Each Zap listens to a specific CallPage event.
How fast does the data reach Positive User?
CallPage triggers on Zapier are based on the native CallPage-Zapier integration. Call events are sent to Zapier in near real-time, and the Positive User action fires within seconds.
What happens if a caller calls multiple times?
The "Create/Update User" action in Positive User matches on email or phone number. If a contact with the same identifier already exists, the profile is updated rather than duplicated. Make sure your CallPage widget captures consistent identifiers across sessions.
Can I create deals from CallPage calls?
Yes. Use the "Create/Update Deal" action in Positive User. When a call is completed or a meeting is scheduled, Zapier can create a deal in your pipeline with the caller's details, the call type, and any custom values you map from the CallPage event.
What is CallPage exactly?
CallPage is a callback and meeting scheduling widget for websites. When a visitor enters their phone number, CallPage connects them to your sales team within seconds. It also offers scheduled callbacks, meeting bookings, and live chat fallback when no agent is available.
Can I also send data from Positive User back to CallPage?
The integration is primarily one-directional: CallPage events trigger Positive User actions. CallPage does not offer action steps on Zapier (only triggers). If you need to push data into CallPage, you'll need to use the CallPage API directly outside of Zapier.
Is the data GDPR-compliant?
CallPage, Zapier, and Positive User all offer GDPR compliance tools. Make sure your CallPage widget includes appropriate consent language for data collection, and that your Positive User consent management settings are configured for the data flowing in from CallPage events.