Everything your teams need, one platform.
Positive User brings together everything your teams need to convert, engage, and retain your customers. From automation to customer service, every feature works together so you can focus on results, not on managing tools.
Move beyond the basics to power up your customer journey
Loyalty
Build lasting relationships with a seamless loyalty system : points, digital cards, notifications, and coupons. Designed to reward engagement and turn every customer into a loyal advocate.
Sales
Streamline your sales process with integrated conversations, real-time order tracking, pipeline management, meetings, and tasks. Everything your team needs to close deals faster and more efficiently.
Customer service
Turn customer care into a growth driver with one workspace bringing together conversations, chatbot, helpdesk, live chat, knowledge base and meetings to solve faster and build loyalty.
Uma, your AI automation agent
Uma turns your ideas into instant marketing actions. Just say what you want and AI creates campaigns, automates follow-ups and runs multi-channel workflows in seconds. Everything is delivered in your brand's colors and voice, perfectly consistent without extra effort.
Real teams. Real results
From startups to established European leaders, the Positive solutions help more than 100,000 teams communicate with their customers.
“We carefully observe the effectiveness of emails and try to find weaknesses that make them have a lower conversion rate. Thanks to the advice of User.com experts and optimization we achieve better results. For some newsletter campaigns CTR reaches 30%”
We chose Positive User not only because of the results we expected to achieve. Along with the platform, we have been assigned a specialist who does a lot of great work, and at the same time is very creative and takes the initiative. Without such a good CRM specialist, we wouldn’t have achieved so much.
Thanks to Positive User, with our business growing 500% YoY, we managed to keep conversion rates and customer satisfaction at high levels. It’s been a huge help while scaling our business!
“Thanks to Positive User, we not only significantly expanded our audience base, but also streamlined communication and automated many tasks that previously consumed a lot of time. This tool truly supports our sales and digital strategy.”
Marketing
Marketing
Sales
Product
Support
Design multichannel campaign
Create email, SMS, and push campaigns that work together seamlessly.
Automate workflows
Save time with intelligent automation that handles repetitive tasks.
Personalize journeys
Deliver tailored experiences based on behavior and preferences.
Access reliable data
Make decisions with clear analytics and actionable insights.
Score leads to prioritize the best opportunities.
Focus your energy on the prospects most likely to convert.
Automate lead nurturing to focus on the hottest opportunities.
Keep leads warm with automated sequences that feel personal.
Align with marketing to convert qualified leads.
Work from the same data so no opportunity slips through the cracks.
Predict revenue and shorten sales cycles.
Get a clear view of your pipeline and close deals faster.
Analyse user behaviour to improve engagement.
See exactly where users drop off — and why.
Guide onboarding to improve adoption rates.
Create in-app flows that help new users get to value faster.
Identify churn risks to take relevant actions.
Spot disengaged users early and trigger the right response.
Collect feedback to make better product decisions.
Run surveys and gather insights directly from your users.
Centralize client communications to answer faster.
Bring every conversation into one shared workspace. No more missed messages.
Automate updates to keep customers informed.
Send timely, relevant updates without manual effort.
Personalize responses to build stronger relationships.
Use customer data to reply with context, not just answers.
Measure satisfaction to improve service quality.
Track CSAT and response times to keep your team sharp.
Positive User brings all your customer journeys into one simple platform. No more scattered tools, just seamless growth across marketing, sales, product and support.
